Privacy Policy
At Diabetic Weight Management, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
We may collect and store the following types of information:
a. Personal Information
When you make a purchase, create an account, or interact with us, we may collect personal information, including:
- Name
- Email address
- Shipping address
- Phone number
- Payment details (credit/debit card information)
b. Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Browser type
- Device information
- IP address
- Website usage data (e.g., pages viewed, time spent on the site)
c. Health Information
In some instances, particularly when purchasing products like Ozempic, Mounjaro, Wegovy, Saxenda, Trulicity, or Zepbound, we may collect health-related information that is necessary for the sale or delivery of these products. This information is collected with your explicit consent and will be used solely for the intended purpose.
2. How We Use Your Information
We use your information in the following ways:
- To process orders: To fulfill and manage your orders, including shipping, billing, and payments.
- To communicate with you: To send order confirmations, respond to inquiries, and provide updates related to your purchases.
- For marketing purposes: With your consent, we may send newsletters, promotional materials, and other marketing communications about our products.
- To improve our services: We use website data to understand user behavior, improve our website, and enhance your shopping experience.
- To comply with legal requirements: To comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our business, such as:
- Payment processors (to process transactions)
- Shipping companies (to deliver your orders)
- Marketing platforms (to send communications if you have opted in)
- Analytics providers (to analyze website usage data)
We may also share your information if required by law, such as in response to a court order, legal process, or regulatory requirement.
4. Data Security
We take data security seriously and implement a variety of measures to protect your personal information. These include:
- Encryption: We use encryption protocols to safeguard your sensitive information during transmission.
- Secure storage: We store personal data on secure servers and limit access to authorized personnel only.
- Payment security: We do not store your payment information. All payment transactions are processed through secure payment gateways.
Despite our efforts, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request to update or correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your personal information, except where we are required to retain it for legal or business purposes.
- Opt-out: You may opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at [insert contact email].
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies help us:
- Remember your preferences
- Understand website traffic and visitor behavior
- Tailor our marketing efforts
You can choose to disable cookies through your browser settings. However, please note that disabling cookies may limit your access to certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: